Moreover, security researcher Dominic Alvieri first noticed that using the domain "chat-gpt-pconline" the victims are being infected with the Redline info-stealing malware disguising as the download for a ChatGPT Windows desktop client. However, these offers are fake, and the goal is to lure the users into installing malware or gaining account credentials. This move allowed the threat actors to take advantage of the tool's popularity by promising uninterrupted and free-of-charge access to premium ChatGPT. This rapid growth forced OpenAI to increase the use of the tool and launched a $20/month subscription for individuals who want to use the chatbot with no availability restrictions. The ChatGPT gained massive popularity since its launch in November 2022, becoming the most rapidly growing consumer application in recent times with more than 100 million users by January 2023. You can now download and install it again from the company’s website.According to security researchers, threat actors are abusing the popularity of OpenAI's ChatGPT chatbot to distribute malware for Windows and Android, or redirect the victims to phishing pages. Repeat the same process for the path C:\Program Files (x86). You would need administrator permission for it. Go to the path C:\Program Files in the File Explorer and locate the Mozilla Firefox folder. Once Firefox is completely uninstalled, restart the system. Right-click on Mozilla Firefox and select Uninstall. Press Enter to open the Programs and Features menu. Press Win R to open the Run window and type the command appwiz.cpl. The application can be re-installed later. It should be noted that by doing so, you would not harm any information stored on the cloud. If some files associated with the Firefox browser have gone corrupt, you might consider uninstalling the browser and then deleting all files. Doing so will reset a lot of settings in the browser that you might have messed up over time.ĥ] Uninstall Firefox and then delete any residue folders You may need to start Firefox in Safe Mode. In such a case, you could consider resetting the Mozilla Firefox application. If you didn’t resolve the issue, the problem could be with the Firefox application itself. On the page which opens, press the Clear Startup Cache button. Here the has to be your own and the ‘ p6kmzwky‘ digits in the name may vary.Ĭlear all the files in the startupCache folder.Īlternatively, you may type about:support in Firefox address bar and hit Enter. Open Explorer and navigate to: C:\Users\\AppData\Local\Mozilla\Firefox\Profiles\fault-release\startupCache The procedure to delete the Firefox user profile startup data is as follows: Now try opening Firefox in normal mode and check if it works right. In the Extensions tab, disable any unverified, suspicious, or less known extension. Then open the add-ons page by entering about:addons in the address bar. This will open the browser in Safe Mode (if at all it does). In such a situation, try opening Firefox while pressing the SHIFT button. However, it would be difficult to resolve the issue since you cannot open the browser at all. Read: Program won’t open after Windows Update 2] Remove or disable the problematic add-onsįaulty add-ons are known to cause problems with the Firefox browser. Try opening Firefox again, and it will work. If you find Firefox in the list, right-click on it and select End process to kill it. Select Task Manager from the list to open it.Ĭheck the list of running processes. Press CTRL ALT DEL to open the Security Options menu. Firefox browser not opening 1] Check Task Manager
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